As with other websites, payments made to DesignerSunnies.com are processed via a third-party Payment Services Provider. We use 2 Payment Services Providers, depending on your preferred payment method. If you chose to pay using a credit or debit card, your payment will be processed by Stripe, via one of the simplest checkout processes around or alternatively, you can make payment from your PayPal account.
To ensure that our website meets the highest security standards, our site is regularly scanned and certified by GlobalSign, a market leader in website security. This ensures that whichever payment method you use on our website, you can rest assured that your details are secure at all times.
What payment cards do you accept?
We accept all major credit cards and debit cards (Mastercard, Visa, Maestro, Solo, Visa Electron & American Express).
Do I need to have a PayPal account to shop at designersunnies.com?
Not at all. If you do have a PayPal account then you can of course choose PayPal at the checkout stage, sign in to your PayPal account and make payment. But if you don’t have, or don’t want to use, a PayPal account, simply chose “Debit or Credit Card (Stripe)” and enter your card details in exactly the same way as you would on any other website, using any other payment services provider. It really is that simple.
My payment card was declined, why was this?
If when trying to make payment for your order your credit or debit card was declined, don’t panic. Having your card declined when making a purchase online is not that uncommon and is often caused by a simple error when entering your payment card details, or even you card issuer wanting to carry out additional security checks. Unfortunately, we cannot tell you why your payment card was declined, because we are not told why. The financial organisation that issued your card are the ones that would be able to tell you why your payment card was declined.
If you feel that your payment card was declined because you may have made an error when entering the information, you can simply try again (we would always recommend trying to make payment again, as if you did make an error, you are likely to get it right the second time).
When attempting to make payment again following a decline, be sure to specifically check the following:
- Ensure you have selected the correct card type.
- Ensure you enter the full and correct long card number.
- Ensure you are selecting the correct Expiry and Start dates in the correct fields (not all card types have a start date, so more often than not, only the Expiry date is required).
If you are making payment on behalf of somebody else, or if the address you entered as your payment address is different to the address where the card is registered, this may cause your payment card to be declined.
In this situation, try changing the billing address to the same as the address where the card you are using is registered and try to make payment again. The delivery and billing addresses can be different and would not cause the payment card to be declined (as long as the billing address is the one to which the card you are using is registered).